Sunday, 25 March 2018

Employment Related Communication: Job Application & Resume Writing - Personal Letters

Job Application and Resume Writing

INTRODUCTION
Job application letter are written when someone needs a job. It serves as a covering letter for the enclosed resume. The application letter concentrates on why the applicant in interested in the position applied for and the applicant’s special fitness for the job. The main purpose of the application letter is to attract the employee’s attention, create interest in the positive action. The first objective of an application letter is to obtain an interview. Whenever we submit our resume, we should enclose a cover or application letter to let readers know what we are sending, why we are sending, and how it is beneficial for them.
The purpose of the application letter is to get employer interested enough to read our application and contact us for an interview.

TYPES OF APPLICATION LETTER
There are two types of application letters – solicited application letter and unsolicited application letter. Solicited application letter are written in response to an advertisement. Unsolicited application letters are written at the writer’s initiative. In both cases, the writer is supposed to give all relevant details of his qualifications and experience.

   1.  SOLICITED APPLICATIONS
            Solicited applications are sent in response to job advertisements. A solicited application however, is in direct response to the job advertised. The basic feature and essentials about a solicited letter are:
  1. Solicited application letter are written in response to an advertisement of job opening
  2. The candidate is aware of the qualification and profile which the organization is seeking
  3. It explains in brief the achievement mentioned in the resume and refers the reader to the enclosure (resume)
  4. It states the reason for writing and links the writers experience to stated qualification
  5. It discuss how specific skill apply to the job, showing that you aware of the job and the attached responsibilities
  6. It is for an interview and facilities action for an interview call
Example of solicited letter……
Dear Ms. Sharma

In the January 31 issue of The Times of India, your advertisement mentioned ‘proven skills’. I believe I have what you are looking for in an administrative assistant. In addition to experience in a variety of office settings, I am familiar with the computer software used in your office. I recently completed a three-month course on Microsoft Word and Power Point. I learned how to apply those programs to speed up letter and report-writing tasks. A workshop on “writing and editing with the Unix Processor” gave me experience with other valuable applications such as composing and formatting sales letters, financial reports, and presentation slides.
     These skills have been invaluable to me as assistant to the chief nutritionist at our campus cafeteria (please refer to my resume). I am particularly proud of the order confirmation system I designed, which has sharply reduced the problem of late shipments and depleted inventories.
     Because proven skills are best explained in person, I would appreciate an interview with you. Please phone me any afternoon between 4 and 8 pm. At 044-234156 to let me know the day and time most convenient for you.

     Yours sincerely,
         (signature)

     Name (Typed)

Enclosure: Resume

2. UNSOLICITED APPLICATIONS
       Unsolicited applications are written at the writer’s initiative without any announced job opening. It points out personal qualities, qualification and experience that writer would found suitable for particular job position in the organization.

Example of unsolicited letter…..
Dear Mr. Mohanty

From reliable sources, I have come to know that your company is looking for retail clerks and managers who are accurate, enthusiastic, and experienced. You want someone who cares about customer services, who understands merchandising, and who can work with others to get the job done.  When you are ready to hire a manager trainee or a clerk who is willing to work toward promotion, please consider me for the job.
     Working as a clerk and then as an assistant department manager in a large department store has taught me how challenging a career in retailing can be. Moreover, my BA degree in retailing (including work in such courses as retailing marketing and business information systems) will provide your store with a well-round associate. Most important, I have undergone 6 months special training in Retail Management & Store Keeping organized by Big Bazaar at New Delhi. You will find that I am interested in every fact of retaining, eager over my resume to see how my skill can benefit your store.  
     I understand that your organization, Wal-Mart prefers to promote its manager from within the company and I would be pleased to start out with an entry-level position until gain the necessary experience. Do you have an associate positions opening up soon? Could we discuss my qualification? I will phone you early next Wednesday to arrange a meeting at your convenience.
     Enclosed is my resume for your consideration. If, after reviewing it, you would like more information, my credentials are on file at the Educational Placement Office at F. M. University and I would be happy to furnish them. A personal interview can be arranged at your convenience. Thank you very much for your time and consideration. I look forward to hearing from you soon.

Your sincerely,
  (signature)
Name (Typed)

Enclosure: Resume

GENERAL GUIDELINE FOR RESUME WRITING
  • Position title and job description – provide your title, plus a detailed explanation of your daily activities and measurable results. Since job titles are often misleading or their function may vary from one company to another, your resume should tell the reader exactly what you have done.
  • Clarity of dates and place – document your work history accurately. Do not leave the reader guessing where you were employed or for how long. If you have had overlapping jobs, find a way to pull them apart on paper or eliminate mentioning one, to avoid confusion.
  • Detail – specify some of the more technical or involved aspect of you past work or education. Have you performed tasks of any complexity or significance? If so, don’t be shy; give a one or two sentence description.
  • Proportion – give appropriate attention to jobs or educational credentials according to their length or importance to the reader. For example, if you wish to be considered for a position at a bank, do not write one paragraph describing your current job as a loan officer, followed by three paragraph about your high school summer job as a lifeguard.
  • Relevancy – confines your curriculum vitae to that which is job related or clearly demonstrates a pattern of success. For example, nobody really cares that your hobby is spear fishing or that you weight is 137 pounds or that you belong to an activist youth group. Concentrate on the subject matter that addresses the needs of the employer.
  • Explicitness – leave nothing to the imagination. Don’t assume the resume reader knows, for example, that the Fakir Mohan University you attended is in Balasore or that a P.G. is a post Graduate degree or that your current employer, Info System Inc., is a leading consultancy firm.
  • Length – fill up only a page or two. If you write more than two pages, it sends a signal to the reader that you cannot organize your thoughts or you are trying too hard to make a good impression. If your content is strong, you will not need more than two pages.
  • Spelling, grammar, and punctuation – create an error-free document that is representative of an educated person. If you are unsure about the correctness of your writing (or if English is your second language), consult a professional writer or copy editor. At the very last, use a spell-check program if you have access to a word processor, and always proofread what you have written.
  • Readability organize your thoughts in a clear, concise manner – avoid writing in a style that is either fragmented or long-winded. No resume ever won a Nobel Prize for literature.
  • Overall appearance and presentation – select the proper visual format, type style and stationary. If you deviate too much, or your resume takes too much effort to read, it will probably end up in the trash, even if you have a terrific background.
[For extra reading…
  1. Keep one or two pages depending on experience
  2. Describe your main functions, not what you did incidentally
  3. Emphasize those duties that are most relevant to your present application
  4. Include any special recognition, accomplishments or projects you were involved with
  5. Describe your former/current employer, including size of company, type of industry etc.
  6. Write about yourself in a positive light
  7. Strive to be concise and target your information to the employer]
 DRAFTING OF RESUME, BIO-DATA, AND CURRICULUM VITAE

   1.  Resume: - a resume I suited for any position in an organization. Personal information such as date of birth, marital status, nationality, and genders are generally not included in a resume. It is suitable for almost all types of organizations. It can also be modified according to the skill sets required by a particular job. For instance, if engineering students wish to apply for the post of a software executive post, they may highlight their skill sets in software.
o   Summarizes your professional profile
o   Focuses on your skills, achievements and professional roles
o   Ideal length: 1-3 pages
o   Best weapon to target industries across the globe
   2.  Bio-data – a bio-data is shortened form of biographical data, and has now become an obsolete term. In this format, the emphasis is on personal details such a date of birth, nationality, marital status, gender and address. The applicant’s hobbies may also find a place in a bio-data. These details are followed by the educational qualification, work experience and skills for the job.
o   At best describes your personal information including contact details, father name, mother name, location, current position, salary and so on and so forth.
o   Focuses on nothing but your personal information. Not a good idea to send to a recruiter
o   Ideal length: not more than one page
o   Best place to use a Bio-data: Matrimony and in some rare cases: Government Jobs
   3.  A curriculum vitae: - it contains all the elements of a resume but it is more detailed in terms of the academic credentials. It is generally used for a position in a research organization or when the candidate applies for a research fellowship. A CV contains a detailed account of all the papers published, papers presented at the conferences, and research projects carried out. On the other hand, a resume may just mention the number of conferences attended/number of papers published/a brief summary of the project carried out. We van say that a CV is more knowledge-oriented whereas a resume is more skill-oriented.
o   Descriptive document of your professional summary
o   Focuses on your academia, research publications, scientific papers, achievements to name a few
o   Ideal length: No restrictions
o   You would have already inferred that it is suitable for research scholars, academicians, and fresher’s (some job opportunities ask specifically for a CV)
Resume

         Skills & Competencies
         Employment history
        Academic credentials

Targets a specific position
Curriculum vitae

        Skills and Competencies detailed
        Extensive details of employment
        Academic credentials - detailed

Does not necessarily target a particular job

Bio-data

Resume or Curriculum Vitae + personal         Details
       Gender
       Date of Birth
       Nationality
       Hobbies



Example of Bio-data

Shruti Sharma
52, Satara Market, Jaipur.
E-mail: shruti***@gmail.com
Cell: +91-99********
Career Snapshot
  • Engineering graduate with 77% marks.
  • Excellent knowledge in n-tier Web Application Development.
  • Identifying documents related to components and maintaining detailed study of the same as per the requirement changes.
  • Understanding the technical & functional specifications.
  • Ability to Work within a dynamic team environment through flexible and adaptable approach.
  • To become excellent team player with positive attitude.
  • Ability to adopt new technologies quickly.
  • Ability to work well under pressure within guidelines.
  • Excellent written and verbal communication skills.
  • Team oriented, innovative and a self-starter.
Technical Skills Set
Programming Languages : Core Java and J2EE
Operating system : Windows XP, 2003, Unix
ORM : Hibernate, DAO
Packages : MS-Office Application Development : Tomcat and GlassFish
Server Side : Struts
Database : MySQL, MS Access, Oracle
IDE : NetBeans, Eclipse
Framework : Spring
Projects Undertaken
Project Name: Supply Request for quotation(SRFQ) LIVE project
Environment: Windows 2003, JSP, Servlet, DAO, Tomcat, Hibernate, Struts
Front End: Java and J2EE
Back end: MySql
Description: The modules covered include: Security request specification, Configure supplier, Quotation posting technical analysis, Financial Analysis, Admin approval, Simple request supplier, Sampling confirmation, Sample technical approval, Sample operational approval, Admin sample approval for order.

Project Name: Payroll Management System
Environment: Windows 2003 , JSP, Servlet, JDBC, Tomcat
Front End: Java and J2EE
Back end: SQL Server 2000
Description: This project takes efficient care of employee’s salary records using SDLC for efficient performance.

Project Name: Human Resource Management System
Environment: Windows 2003, JSP, Servlet, JDBC, Tomcat
Front End: Java and J2EE
Back end: MySql
Description: This project efficiently takes care of overall HR functions from job advertise to candidates joining and salary to leave records. Project comprises of more than 22 forms and efficient modular structure so that updating one does not disturb another. A Software Development Life Cycle has been used for efficient development of the software.

Trainings
  • 15 days training in B.S.N.L. learning basic knowledge in CDOT and Wireless Communications and working of a basic Exchange.
  • 45 days training from ITBS. Exposure of basic knowledge of J2EE.
  • 3 months training from Dell. Exposure to live project and advanced J2EE.
Educational Qualifications
  • BE from Rajasthan university with 77% marks in 2011.
  • HSC from Rajasthan board in 2007 with 70% marks.
  • SSC from Rajasthan board in 2005 with 68% marks.
Personal Details
Date of Birth: 22nd April 19**
Languages known: English, Hindi, Oriya

Amit Prakash
Phone: +91-9121212254
Email: amit212@gmail.com
OBJECTIVE
To pursue a Challenging Professional Career, where my education, experience, skills and abilities would enhance me and my organization through continues improvement.

CAREER SUMMARY
  • 10 months of industrial experience in Software Quality Assurance, Manual and Automation Testing, Web Based Testing.
  • Knowledge of test tools – Sahi, QTP, HPQC, JIRA, Selenium IDE, Test Link and Bugzilla.
  • Diploma in Software Testing.
  • Knowledge of Linux/Unix.
  • Knowledge of Web based Applications.
  • Expert in writing test cases on Complex Scenario.
EDUCATIONAL BACKGROUND
----
----
----
WORK EXPERIENCE
ABC Services Pune Jan 11 –Till date
Worked as a QA Engineer and assisting in the quality improvement of various in-house and client products. The major projects handled are the following.
Project : Self Service Banking (SSB)
Domain : Retail Banking
Client : Sun Trust Capital SVB
Summary : The project provides a solution for Retail Banking. It mainly consists of three interfaces Personal Banking, Business Banking and Application Manger.

Role
  • Understanding of various modules and business functionality.
  • Development of Test plan and Strategy.
  • Performing Smoke and Ad-hoc Testing.
  • Validating Defects.
  • Defect logging in JIRA.
  • Performing Regression Testing and Executing test cases in QC.
Project Bank Of America (BOA)
Domain: Trade Finance
Client: Bank of America Merill Lynch (BAML)
Summary: The project provides Investment and Purchase Order solution for Trade Finance Applications.

Role
  • Understanding of various modules and business functionality.
  • Validating Defects on SIT.
  • Defect logging in JIRA.
Project Development Bank of Singapore (DBS or SPARK
Domain: Corporate Banking, Retail Banking and Trade Finance.
Client: Development Bank of Singapore.
Summary: The project provides a solution for Retail Banking, Corporate Banking and Trade Finance. The project development consists of two phases Corporate Banking and Trade Finance.

Role

Trade Finance Product
  • Understanding of product functionality.
  • Functionality Testing and Unit Testing of Trade Finance Products.
  • Also handled UI, Sanity and Integration Testing.
  • Writing and reviewing of test cases using HPQC.
  • Defect Logging in JIRA.
DBS Retail Product
  • Automation of Regression Testing for DBS Retail products.
  • Developed test scripts and test functions for various modules.
  • Integration of test scripts with the modules.
  • Handled Functionality Testing for CR.
  • Development and execution of test cases in HPQC for CR.
  • Defect logging in JIRA.
Certification: Diploma in Software Testing
Project: Orange HRM 2.5
Domain: HR Management.
Summary: Orange HRM is a modular web based application for Human Resource management. Our work is to design test cases and perform their execution. We handled the functionality, usability and basic security testing on Orange HRM by designing the test cases. The application is then evaluated against the designed test cases. Selenium IDE, Test link, Bugzilla and QTP are used during the designing and evaluation process.

Role
  • Worked as Team Leader.
  • Reviewing of Business Requirements.
  • Handled meetings with Test Manager for discussing the project status.
  • Active participation in test case development and execution.
  • Development of Automation Scripts using Selenium.
  • Handled defect tracking, review and analysis using Bugzilla.
SOFTWARE SKILLS
Programming Languages : C/C++
Scripting Language : Basics of Java Script
Databases : Oracle 9i
Platforms : Windows XP/7, DOS
Tools and IDE : QTP, Sahi, HPQC, JIRA, Selenium IDE, Test link, Bugzilla, Visual Studio 2008

PROFESSIONAL SKILLS
  • Good Testing Skills.
  • Good Communication and Analytical Skills.
  • Good Time Management.
ACHIEVEMENTS
  • Won First prize in Environmental Painting Competition at Block and District level.
  • Secured Distinction in all subjects in (10 + 2) Exam.
EXTRA CURRICULAR ACTIVITIES
  • Participated in various sports and cultural activities at school, college and inter college level.
  • Attended National level seminar Jagrati 2007 on Environmental Awareness.
  • Won prizes in dance competition.
  • Elected as House Representative in school.
PERSONAL INFORMATION
DOB : XXXXXXXXX
Hobbies : Painting and Listening Music.
Languages known : Hindi, English
Addesss : XXXXXXXXX

Example of CV…

Curriculum Vitae Format Example

Your Contact Information
Name
Address
Telephone
Cell Phone
Email
Optional Personal Information
Date of Birth
Place of Birth
Citizenship
Visa Status
Gender
Marital Status
Spouse's Name
Children
Employment History
List in chronological order, include position details and dates
Work History
Academic Positions
Research and Training
Education
Include dates, majors, and details of degrees, training and certification 
High School
University
Graduate School
Post-Doctoral Training
Professional Qualifications
Certifications and Accreditations
Computer Skills
Awards
Publications
Books
Professional Memberships
Interest


 Personal Letter
Letter of Appointment:
Letters given by the employer to the employee are legal documents. In case of disputes about seniority, retirement benefits like Provident Fund, Gratuity, Pension, etc. these letters can be produced as proof of claim. Dates of appointment, of taking charge of the post, of confirmation, promotion, resignation, termination of service, etc. are an important deciding factor in computing the amount due to the employee when the appointment comes to an end.
Young person’s on their first job are often unaware of the significance of the details contained in the letters given to them by their employers. It is advisable have the details of the appointment letter examined by a knowledgeable and experienced person before signing it. Once the acceptance is signed, both parties have to abide by the conditions of the letter.
The employee’s signature is taken on two copies of the letter and the copies are filed in the office, one in the office records file and the other in the particular employee’s service record file.
The personnel department has to be  careful in preparing employment letters since the company which gives the letters is bound by the conditions stated in them. Most companies have pro forma letters so that uniformity is maintained, and no detail is forgotten; only the details applicable to each individual case need to be filled in.
These letters are printed out (or typed) on the official letterhead of the employer. The inside address must begin with the full name of the receiver since this letter is a proof that the particular person was given the terms of service mentioned in the letter. The salutation is by name, and the complimentary close is “Yours sincerely”. The signature must be followed by the name and designation of the person who signs.
An appointment letter must contain the following details:
  • Name of the post
  • Scale of pay and rate of increment. (this is written as Rs. 5000-100-7000-200-10,000 which means that the starting basic pay per month is Rs. 5000, the annual increment is Rs. 100 till the basic reaches Rs, 10,000/-. After that, there will be no further rise in the basic salary of the particular post.)
  • Basic salary to be given to the particular person; a person who has previous experiences often given a higher start.
  • Allowances applicable: these are: D. A. (Dearness Allowance), CLA (City Living Allowance), TA (Travelling Allowance for jobs involving travel), HRA (House Rent Allowance), Commissions, and so on.
  • Date on which the persons expected to take charge of the post.
  • Provident Fund, or pension and Gratuity benefits applicable to the post.
  • Period of probation if the appointment is on probation. The letter must indicate if the appointment is temporary or permanent or in a leave vacancy etc.
  • Period of notice required for termination by either side.
Dear Miss Kamal Mehta,

With reference to your interview on (date) for the post of Office superintendent, I am happy to inform you that you have been selected for appointment to the post of typist. Your starting basic salary will be Rs.5400/- in the scale of Rs. 5000-100-10,000/- and DA at state Government rates. The appointment is on probation for one year and will be confirmed on satisfactory completion of probation. Contributory Provident Fund benefits become applicable on confirmation. The appointment is terminable by a month’s notice from either side during probation.

You are requested to take charge immediately. Please intimate your acceptance of the appointment.
                                                                                                  Yours Sincerely,

Dear Mr. - ,

You have been appointed to the post of Sr. Clerk in the scale of Rs. 4000-75-8000/-. Your starting basic salary will be Rs. 4100/- plus D. A. at state Government rates. You will be on probation for one year and will be confirmed if your services are found satisfactory.
The post carries the benefits of pension and gratuity which become applicable on confirmation. During the probation period the services can terminated by either side on giving a notice of one month.

You are requested to take charge on 1July, 20xx.
                                                                                                                            Yours Sincerely,

Letters of Conformation:
          A conformation letter is given at the end of the probation period if the person’s work is found satisfactory, or even earlier if the person is found very efficient. Confirmation is important because certain benefits like leave, provident Fund, Pension etc. become applicable only after confirmation. Once confirmed, the appointment cannot be terminated by either side unless the required notice is given. 
                  Since this is a binding, an employee who hopes to find a better place, or is not sure that s/he wants to continue in the post may request that confirmation should be delayed. Usually, the person concerned is informally interviewed before being given a confirmation letter, in order to find out his/her views and attitude to the job.
  • Brief reference to satisfactory completion of probation (or to good and efficient service) and decision to confirm.
  • Date from which the appointment is confirmed.
  • Benefits applicable after confirmation
  • Request for signature on copies, in acceptance
Dear Ms __ ,

In appreciation of your good service during the last four months, your appointment as register is being confirmed from 1 November 2016, two months before the completion of the usual probation period. You will be eligible for P. F. and other benefits of the post from the date of confirmation. Please sign and return the attached copy in acceptance of the confirmation.
                                                                      Yours sincerely,

                                                                    Manager

Dear Mr. __ ,

Your appointment to the post of __ is confirmed from 1 December 2016, on satisfactory completion of your probation. The benefits of pension, gratuity etc., according to the service conditions, will now be applicable to you. Please sign and return the attached copy of this letter.
                                                                      Yours sincerely,

                                                                   Xyz

Letter of Promotion
                  A promotion letter is given when a person is selected for a higher post. The letter should contain the following:
  • Date of promotion
  • Name of the new post and scale of pay
  • Basic salary to be given to the person
  • Reference to extra benefits, if any
  • Request for acceptance
 Congratulatory expressions, as in the confirmation letter, may be included.
Dear Ms ___ ,

I am happy to inform you that you are promoted to the post of Office Registrar with effect from 1 March 2016. You basic salary will be Rs… in the scale of Rs… which I applicable to the post. The post carries the benefit of Leave Travel Allowance in addition to Dearness allowance. You will be entitled to all the benefits of the post according to the service conditions.
Please intimate your acceptance immediately.
                                                                                             Your sincerely,

                                                                                             Manager

Dear __,

I am pleased to inform you that you have been promoted to the challenging and demanding position of ____. This promotion is in recognition of the fine work you have done for this firm. I am quite confident that you will meet the new responsibilities which accompany the position of ___ with the same level of enthusiasm and enterprise which you have shown since you joined this firm.
Please accept my congratulations on your promotion.
                                                                                                  Your sincerely,
                                                                                                  Xyz

Letter of Reference
                  When candidates are short-listed for interview, the employing organization needs to verify the claims that applicants make about themselves. Enquiries are made with reference provided by the applicants; information and opinions may also be sought from persons in the institutions and organizations in which the applicant has been before. A reference is written in reply to an enquiry about a candidate or applicant. It is addressed to the person who has signed the enquiry. 

Dear Mr. ___ ,

Mr. J. R. Kavil who has applied to us for the post of assistant accountant, has given your name as reference. I would be grateful if you could give your opinion of his character and intellectual ability. Whatever information you may give or opinion you may express will be treated as strictly confidential.
                                                                                  Yours sincerely,
           
                                                                                Xyz

Letter of Resignation
          A formal resignation letter documents the fact that you are leaving. It also provides your employer with the date of your departure and other information they may need to finalize your termination from employment with the company. The main items to include in the letter are:
  • The fact that you're leaving the company
  • Your last date of work
Roberta Jones
18 Hillside Road | Sometown, MA 55555 | Phone: 555-555-5555 | jones@somedomain.com
[Date]
Ms. Joyce Michaels
CEO
ABC Company
15 Main St.
Sometown, MA 55555

Dear Joyce,
Please accept this letter as notice of my resignation from my position as staff accountant. My last day of employment will be June 22, 2015.
I received an offer to serve as senior accountant of a Fortune 500 company, and after careful consideration, I realize that this opportunity is too exciting for me to decline.
It has been a pleasure working with you and your team over the last three years. One of the highlights of my career was collaborating with you to automate ABC Company’s accounting, financial and balance systems and setting up your accounting infrastructure. Your company is poised for continued growth and I wish you much success with your upcoming acquisition of XYZ Company.
I would like to help with the transition of my accounting duties so that systems continue to function smoothly after my departure. I am available to help recruit and train my replacement, and I will make certain that all reporting and records are updated before my last day of work.
Joyce, thank you again for the opportunity to work for ABC Company. I wish you and your staff all the best and I look forward to staying in touch with you. You can email me anytime at jones@somedomain.com or call me at 555-555-5555.
Sincerely,
Roberta Jones 

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